Before accessing our online technical support, it is a good idea to have the following information ready.

• The name and version of your Calendar Creator program.
• MAC OS: Catalina, Big Sur, Monterey or Ventura
• Precise description of the problem and steps needed to reproduce it. Include any error messages with the exact wording and punctuation that appears on screen.
• Your Mac Machine make and model, such as MacBook Pro (Retina, 13-inch, Mid 2014), etc.
• RAM (memory), such as 4 GB or higher.
• Video card manufacturer and model number, such as NVIDIA RIVA TNT2 Model 64, Geforce 2 MX/MX 400, etc.
• Sound card manufacturer and model number, such as S.B. Audio Gamer turtle beach Santa Cruz pci, etc.
• For print problems: Printer manufacturer and model number, such as HP Deskjet 895cxi, Epson Stylus Color 700, etc.